Are you licensed and insured?
Yes, we are fully bonded and insured.
How do you access my home?
How do I pay for your service?
CWMNY is happy to accept all major credit cards.
Gratuities, while not required, are greatly appreciated by our cleaning staff.
If I become a regular customer, will I have the same cleaner each time?
Yes. If for any reason your regular cleaner is unable to make the scheduled appointment, Cleaning with Meaning NY will contact you in advance to ask permission to send another cleaner, or you may reschedule your regular appointment.
What if something in my home gets broken?
All of our workers are highly trained and professional. However, if any damage does occur, we will contact you to discuss it. If we missed it, please notify us as soon as possible and we will address the problem.
How do I provide feedback on my cleanings?
At Cleaning with Meaning NY, we take pride in the good relationship we share with our customers. We contact all new customers after their first cleaning to get feedback and encourage all of our customers to contact our office at any time to give feedback or provide detailed instructions for cleaning their apartment. (To provide us with cleaning feedback, please click here.)
Contact us at info@CWMNY.COM
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